Learn why they should be part of any email marketing strategy
Thank-you emails can be an effective way for brands to engage existing users, build customer loyalty, and nurture new leads. Read on to know more about this useful email marketing strategy and how to get the most out of it.
3 reasons why thank-you emails are effective
The email is anticipated, leading to higher open and click-through rates
Provides visitors easy access to the offer/information after navigating away from the thank-you page
Opportunity for the brand to expand its audience as recipients may forward the content
When to send thank-you emails to drive engagement
On subscription to a newsletter/ service
After registering for an event/ webinar
On purchase of a product and after delivery of the order
To loyal customers on special occasions/ milestones
Best practices to follow while creating thank-you emails
Use a simple structure, personalized communication, and “Thank You” in both subject line and first part of the email
Include relevant secondary CTAs to nudge leads along the sales cycle
Add useful FAQs, customer support details, and social media share buttons
Make this email the starting point of an email nurture campaign
Thank-you emails, on average, generated a 42% open rate and 14% CTR, when compared to 12% open rate and a 6% CTR for generic marketing emails.
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