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Human psychology in UX design: 6 laws you should know

Explore what this means for designers, marketers and brands.

Good UX design is all about understanding the way users behave and designing your web interface for a smooth and seamless experience.

Read through for 6 key principles from psychology that govern how users navigate through your website.

1Jakob’s Law – Familiar experiences

  • Users value familiarity when it comes to navigating websites
  • Adhere to common page viewing and reading patterns
  • Follow standard placement of UI elements on screen

2Hick’s Law – Easier choices

  • More number of options, more difficult to make a decision
  • Minimize the number of options presented at a time
  • Grouping and intuitive navigation menus can build simplicity

3Miller’s Law – Reduced cognitive load

  • Short-term memory can store a maximum of 7 things at a time
  • Present information in small chunks to users navigating your website
  • Remove unnecessary elements, improve readability and flow of information

4Gestalt Principles – Better recognition

  • Users tend to recognize patterns and group similar visual elements
  • Help them make these associations through proximity and placement
  • Improve their understanding and ease of locating what they want

5Von Restorff Effect – Sharper focus

  • An element that stands out in a group will be easily remembered
  • Use highlights smartly and cautiously, too much and it won’t work
  • Guide the users’ eyes to where you want them to look

6Mental Models – Quick relatability

  • Commonly understood practices tend to be popularly accepted
  • Make intuitive design choices based on the users’ mental models
  • Help them grasp new interfaces with minimal effort

Our
handpicked quote

We must design for the way people behave, not for how we would wish them to behave.

Donald A. Norman

Co-founder and Principal Emeritus, Nielsen Norman Group.

For strategic web design and development following the fundamental principles of good UI/UX design, click here.

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